Refund Policy

Last Updated: 7/15/2025

1. General Policy

At D Free Construction Co., L.L.C., we are committed to customer satisfaction. Our Refund Policy outlines the terms and conditions under which refunds may be issued for our services.

2. Service Deposits

Deposits made to schedule services are generally non-refundable. They cover initial costs such as consultation, planning, and material acquisition. However, we may consider a partial or full refund on a case-by-case basis under extenuating circumstances.

3. Satisfaction Guarantee

We stand by the quality of our work. If you are not satisfied with a completed service, please contact us within 30 days of service completion. We will work with you to address your concerns, which may include re-performing the service or offering a partial refund if the issue cannot be resolved to your satisfaction.

4. Cancellations

For service cancellations, please provide at least 48 hours' notice. Cancellations made with less than 48 hours' notice may result in the forfeiture of your deposit.

5. How to Request a Refund

To request a refund or discuss a service issue, please contact our customer service team directly.

Email: contact@d-free.org
Phone: +1 770 585 0415

All refund requests will be reviewed within 5-7 business days.